Frequently Asked Questions

Yes! All our pieces are crafted from 925 sterling silver or premium medical-grade stainless steel cores, layered 5× with 18K gold vermeil. This proprietary process prevents tarnishing — allowing you to safely wear your jewelry in the shower, ocean, or gym.

Absolutely. Jainika jewelry is 100% hypoallergenic. We do not use nickel, lead, brass, or any skin-irritating base alloys. We strictly use 925 sterling silver and high-grade surgical steel — perfect for all-day wear even on the most sensitive skin.

We offer Free Express Shipping on orders over ₹5000. Orders are processed within 24–48 hours. Standard domestic delivery takes 3–5 business days. International shipments arrive within 6–10 business days. Tracking information is sent by email upon dispatch.

We offer a hassle-free 14-day return and exchange policy. Items must be unworn, in original packaging, and with all safety tags attached. Please contact us at care@jainika.in or call +91 20 4911 8000 to initiate a return label.

Yes! Every purchase carries an automatic 1-Year Warranty covering manufacturing defects and accidental plating issues. If your piece encounters any issue, we will repair or replace it free of charge within the warranty period.

While our jewelry is highly durable and waterproof, we recommend: storing pieces in the included suede pouch, avoiding prolonged exposure to perfume or harsh chemicals, and wiping gently with a soft cloth after heavy activity. This ensures your jewelry stays brilliant for years.

Yes — we offer bespoke commissions and custom engraving through our Concierge Service. Please reach out via our Contact page or email care@jainika.in with your requirements. We will guide you through the bespoke design process.

Every Jainika order comes with complimentary luxury gift packaging — a premium suede pouch, a branded jewelry box, and a handwritten care card. Additional premium gift wrapping is available for special occasions.